Platinum Lounges is dedicated to ensuring our VIP casino community and website are accessible to all users, including those with disabilities. We strive to provide an inclusive experience that enables everyone to access and enjoy our services.
Accessibility Statement
This statement was last updated on 19/10/2025
Scope of accessibility
This statement covers accessibility for both our physical Platinum Lounges locations and our digital platforms, including the website and subscription services.
Accessibility adjustments on this site
Platinum Lounges is committed to making our website accessible to all users, including those with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure our content is easy to read, navigate, and interact with. Features include adjustable text sizes, keyboard navigation, screen reader compatibility, and sufficient color contrast. While we continuously work to improve accessibility, some content or third-party materials may not fully meet standards. If you encounter any difficulties or need assistance, please contact our support team, and we will provide prompt help and solutions. Your feedback is welcome to enhance our website’s accessibility for everyone.
Ongoing improvements
We continuously review and improve accessibility based on user feedback and evolving standards, aiming to fully comply with WCAG 2.1 Level AA guidelines in the near future.
Feedback and contact information
If you experience any accessibility issues or require assistance, please contact our Accessibility Coordinator at support@platinumlounges.com Your feedback helps us enhance our services.